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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh W

November 23, 2022

5  out of  5 rating by Josh W
"EJ has been my agent since I got my driver's license, and now he's helped me set up insurance for my teenage driver! Always amazing service. Always genuine care. Always there to help. I cannot recommend him and his agency enough."
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That Cupcake Dude

August 18, 2020

5  out of  5 rating by That Cupcake Dude
"I was calling around trying to get a quote for my car insurance. I called all over the place. Thankfully one of the nicest people I have ever had the pleasure of talking to answered the phone. Thank you Tracy for all your help!"
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David Kliewer

March 11, 2020

5  out of  5 rating by David Kliewer
"Tracy at EJ Nusbaum’s office did an outstanding job of helping me with some insurance information that I needed for another purpose. She was so friendly, very helpful and professional in helping me “navigate” the State Farm app to get the info I needed. She also sent the info to me directly just to make sure I had what I needed as quickly as possible. Amazing great customer service! Thanks so much Tracy! Great job!"
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Tony Rodriguez

March 5, 2020

5  out of  5 rating by Tony Rodriguez
"I have been a client with State Farm and agent Nusbaum for about eight years or more. Services, relationship, and caring for my insurance needs have always been excellent. State Farm is a great insurance company and the staff that I have worked and associated with are awesome. All experiences I have had with services for auto insurance situations have been taken care in an excellent way. The staff is very friendly, knowledgeable, timely, and caring of their clients. I highly recommend finding out for yourself how great this agency is."
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Steve Rennnick

January 30, 2020

5  out of  5 rating by Steve Rennnick
"We are new to Colorado Springs ... we were with State Farm in Indiana ... our realtor suggested EJ Nussbaum's office ... they have been excellent in every way ... very professional yet personal ... we recommend them without reservation!"
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David Blue

January 9, 2020

5  out of  5 rating by David Blue
"Great people and great service from this Agency! They immediately took care of our claim."
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Crystal Wirtz

December 4, 2019

5  out of  5 rating by Crystal Wirtz
"I've been a State Farm customer for awhile and recently moved from out of state. I did my research prior to calling one of the MANY State Farm offices in the Springs because I wanted to receive the best service possible. I took a chance on EJ Nusbaum's office because of his SF website profile, Google reviews and the pictures his office has on here as well. When I called, I spoke with Suzanne and she is absolutely wonderful. Any nerves I had before calling quickly disappeared while on the phone with her. She made the process of transferring policies easy, thorough and efficient. I really appreciate Suzanne assisting me with all of my insurance needs and doing it with such warmth."
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November 1, 2019

5  out of  5 rating by Cmart
"Great coverage and fantastic customer service. Very friendly and professional. Explain everything and answered every question in detail."
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Cj Hoftyzer

August 8, 2019

5  out of  5 rating by Cj Hoftyzer
"Amazing!!! I talked with Tracy and she walked me through everything I needed to do. I learned so much just because she was so informative! Never hav I ever had a customer experience like that! Would definitely stick with these guys. Thanks again Tracy!!!!"
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Ham Bone

June 10, 2019

5  out of  5 rating by Ham Bone
"I wouldn’t go anywhere else, they have always treated me with respect and prompt, professional and competent service! Silly how Leilani the 1 star reviewer wants to blame them for her rates! Would love to see your claim history! 😂😂🤦🏼‍♂️"
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Jim Adams

May 10, 2019

5  out of  5 rating by Jim Adams
"For the better part of 30 years we've enjoyed EJ's wonderful service as our Life, Auto and Home Owners insurance agent. His staff is always professional, prompt, thorough, friendly and goes the extra mile to insure all of our needs are met with a gold standard."
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River Valley

March 7, 2019

5  out of  5 rating by River Valley
"Always excellent service for 25+ years now. courteous professional and personable. A very reliable company!"
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Sandy D

March 5, 2019

5  out of  5 rating by Sandy D
"We have been with State Farm for many years. When we moved to EJ Nusbaum's office we felt welcomed and in good hands. EJ and his employees have always been very responsive to our questions and our needs. They are all patient, kind and make you feel at home. It's what made us want to stay with State Farm."
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Leilani Lucero

January 8, 2018

1  out of  5 rating by Leilani Lucero
"Terrible our insurance has gone through the roof with no explanation. I'm paying what my car is worth in 3 months. We have asked for an explanation and a new card we have heard no answer. We have showed up to there office even I'm not sure how a 95 blazer costs more then a 2008 altima. They never answer there phone or return phone calls. Not to mention they gave my ex husband who I currently have a restraining order against all my insurance information. Great so he now has my address. I called them to get it fixed got attitude. Then they called my ex husband a second time. He isn't on my insurance policy there was no need to even call him. Then I payed for life insurance for my son and myself called to get the info for court and they dropped my life insurance without explanation when I asked ej why I got "you didn't pay for it" well why was70$ taken out of my account for it then. I will be dropping this insurance by the end of the month."
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May 25, 2017

5  out of  5 rating by Matt